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Explore healthcare, cybersecurity, aviation, banking and any new topic your team adds. Every source becomes a practical learning journey.
2
Journeys
1
Domains
- Banking4 missions · 20 min
Understanding Customer Risk Ratings and Due Diligence
You are at your branch during onboarding. A new customer walks in, and you need to assess their risk. The stakes are high since an incorrect rating could lead to compliance issues. What will you do?
- Customer Risk Rating
- Enhanced Due Diligence (EDD)
- Documenting Account Purpose
- Banking5 missions · 25 min
Opening and Managing Personal Current Accounts
You are a branch officer tasked with opening a new account. A customer walks in with their national identity card and wants to open an account. It's crucial to verify their identity and understand their account purpose before proceeding. If you don't get this right, the account may be flagged later!
- Customer Due Diligence
- Risk Rating
- Enhanced Due Diligence